Shipping & Returns

Shipping Policy

Nycells.com offers same or next-day shipping on order as soon as payment clears.

We use FedEx and Ups for large packages and Usps for small light orders.

We want you to receive your item as soon as possible, so we ship accordingly.

We also offer free shipping on orders over $100, which covers the majority of the products we sell. 

Return & Exchange Policy

Nycells.com offers a fair return policy for both Nycells.com and our customers.

Pre-owned items will have a 7-days return policy and new items will have a

30-day return policy. Items must be returned with everything they came with. Any missing items will be deducted from the original sales price. Buyers will be responsible for shipping back any item they wish to return. 

To start a return the buyer must first Email us so we can assign the buyer an MCN # for the return. We will not be accepting returns shipped back without an MCN #.

New items over $400 will incur a 10% restocking fee when returned