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Frequently Asked Questions

What products does Nycells.com carry?


Nycells.com is small online business, based in NYC. We sell New, Used name brand store returns electronics such as Apple, Beats by dre, Bose, Samsung , and more below market prices to our customers. You can buy in bulk or single piece with a 30 day no bull return guarantee. We also do custom orders if you don't see it here, feel free to contact us to speak to one of our team members who can assist you.




Where does Nycells.com get there inventory from?


We Purchase our New, used electronics from major retailers like Costco, Walmart, Bj's, Target and other's when they liquadating their overstock inventory. So we get them at a great price and past it on to our customers.




Does Nycells.com sell refurbished Items?


No, We do not sell refurbished products. We only sell new, open box, used Apple Products.




How long before I get my items?


A: Once the transaction is complete, the order is usually shipped out within 24 hours or by the next business day. We will email you with tracking info when item is shipped




What payment methods does nycells.com except?


We accept all major credit cards, Cash App, Zelle ( for local meet ups in the nyc area ). We have also partnered with affirm to offer our customers a Buy Now Pay Later option at check out.




Does Nycells.com buy New, Preowned, broken or damaged items.


Yes, We buy used Apple Products, Playstation 5, etc, from customers. Item must be yours, we do not by items reported lost or stolen. Broken/damaged items: Depending on the issues, yes we do. We purchase damaged items to sell on our ebay site for parts to people with repair Shops. Please feel free to contact us @nycells718@gmail.com with product pictures and issues. We will contact you with a decision and instructions with-in 1-2 business days.